Our Services
Personalized Medical Care
We specialize in mobile, telemedicine, and transitional care for homebound and elderly patients who need chronic care management and coordination of care. We provide customized care plans tailored for your needs, ensuring you get the help that’s right for you.
In-Home Primary Care
If you feel you or a loved one may benefit from our In-Home Primary Care Services, please contact us Today.
In-home care provides physician services for the elderly and other adults with complex health issues who have difficulty getting out to the doctor’s office.
We offer many in-home services including primary care in addition to servicing patients in Skilled Nursing facilities, Assisted Living facilities and patients at their private residence.
We are dedicated to providing patients with high quality, personalized and confidential medical care.
Mobile Primary care is specifically targeted towards home-bound and mobility-limited patient, who are generally elderly and require advanced care. These patients may reside in:
- Skilled Nursing Facilities
- Assisted Living Facilities
- Group Homes
- Private residence
Mobile Primary Care exceeds patients’ needs for convenient, affordable and readily-accessible Healthcare. It can benefit patients in a number of ways, such as:
- Reduce the need for family/caregiver time off work, to access appointments far away
- Reduce potential transportation barriers, such as lack of transportation or the need for long drives
- Improved continuity of care and follow-up support
- Improve access to health care that might not otherwise be available
- Reduce delays in care
Chronic Care Management
If you feel you or a loved one may benefit from our Chronic Care Management, please contact us Today.
Chronic conditions can impact your everyday life and often require additional care outside regular doctor’s visits. CCM services are covered by Medicare and most other insurances and include personalized assistance from a dedicated team of healthcare professionals, including 24/7 patient access to care and health information. Our team of professionals will help you understand your coverage and what resources are available to help you manage chronic conditions.
- Coordination of care
- Disease education
- Medication review and reconciliation
- Healthcare navigation
- Communication between all providers of care
- Social Determinants of Health identification and resources
- Timely response to patient issues or concerns
- Monthly calls between appointments
- Individualized Care plan
Available to qualifying patients who have two chronic conditions expected to last longer than 12 Months.
Transitional Care
If you feel you or a loved one may benefit from our Transitional Care, please contact us Today.
Transitional Care Management involves the transitioning of a patient from an emergency department (ED) or inpatient (hospital, skilled-nursing facility, short-term acute rehab, etc.) stay from the facility back to their home. Wings of Hope Medical Services team of professionals successfully close the large gaps in care that exist for patients and their caregivers during critical transitions.
Our team utilizes Registered Nurses (RNs) and Licensed Practical Nurses (LPNs) who assist in ensuring that a recently discharged patient receive a phone-call within two business days post discharge to review the patient’s discharge summary and ensure that the patient fully understands the information contained within it. The nurse will also schedule a follow-up appointment with the patient and their PCP within 7 calendar days for those identified as “high-risk” patients, 7-14 days for those with “moderate risk” patients (depending upon the medical necessity of the patient).
High-quality transitional care is especially important for older adults with multiple chronic conditions and complex therapeutic regimens, as well as for their family and caregivers. These patients typically receive care from many providers and move frequently within health care settings, therefore they are particularly vulnerable to breakdowns in care and thus have the greatest need for transitional care services.
In providing this service, our patients have a decreased risk for readmission due to social determinants of health, medication errors or failure to recognize the signs and symptoms of a recurrence initiated appropriate treatment and prevent hospital readmissions
Telehealth Visits
If you feel you or a loved one may benefit from our Telehealth Visits, please contact us Today.
Telehealth is a proprietary software developed to bring high-quality care to the patient wherever they may be.
With a combination of video-conferencing and an experienced team of medical providers, Telehealth brings the doctor’s office to the patient. Whether this takes place in a patient’s home, group-home, or a skilled-nursing facility, the patient will be able to access our Urgent Care service.
Medical services office stuff schedule virtual visit. The patient or caregiver initiate a video call. Our Telehealth Platform is equipped with cameras that integrated with our secure software. A provider would then join the patient in a video call, evaluate patient, discuss current patient condition. Once the visit concludes, the physician can write a script, order mobile labs and mobile diagnostic based on the patient needs, and provide an individualized treatment plan.
Our professionals specialize in providing individualized treatment for adults & elderly. These patients may reside in:
- Skilled Nursing Facilities
- Assisted Living Facilities
- Educational Institutions
- Group Homes
- Private residence
Video-based telemedicine care meet patients’ needs for convenient, affordable and readily-accessible urgent care. It can benefit patients in a number of ways, such as:
- Improve access to Urgent Care that might not otherwise be available
- Reduce the need for time off work for the family care taker to access appointments/emergency visits far away
- Reduce potential transportation barriers, such as lack of transportation or the need for long drives
- Reduce delays in care
- Reduce Costly ER/ED Admissions
- Improved continuity of care and follow-up support
Mental and Behavioral Care
If you feel you or a loved one may benefit from our Mental and Behavioral Care, please contact us Today.
Our Telepsych Program was designed to increase the availability and ease of access to quality mental health care. Modeled after our Mobile Primary Care platform and utilizing our existing Telehealth technology, our Telepsych program allows us to bridge the gap between patient and provider and bring the full suite of psychiatric medicine to our patient anywhere.
You do not have to suffer alone. Please contact us today to inquire about our Telepsych services.
If you are currently experiencing a crisis and need immediate assistance, please contact 24 Hour Crisis Services at 1-844-534-HOPE, 1-800-273-TALK, SUICIDE/CRISIS HOTLINE 1-800-631-1314
- Geriatric Psychiatry
- Mental Health Assessments
- Medication Evaluation and Monitoring
- Behavioral Health
We have modified our telemedicine platform to allow for secure video chat. It features high-definition screens and cameras which allow a patient to see and speak directly to their mental health professional as if they were in the office. Once connected, a traditional psychiatric session can take place.
Our professionals specialize in providing individualized treatment for elderly & adults.
Elderly and home-limited patients often do not have the transportation or resources to access the mental health care they need. Patients may also be uncomfortable pursuing mental health care due to societal standards.
Video-based telepsychiatry helps meet patients’ needs for convenient, affordable and readily-accessible mental health services. Telepsych can benefit patients in a number of ways, such as:
- Improve access to mental health specialty care that might not otherwise be available
- Reduce the need for time off work for the family care taker to access appointments far away
- Reduce potential transportation barriers, such as lack of transportation or the need for long drives
- Help integrate behavioral health care and primary care, leading to better overall outcomes
- Reduce delays in care
- Reduce the barrier of stigma
- Improve continuity of care and follow-up
Palliative Care
If you feel you or a loved one may benefit from our Palliative Care, please contact us Today.
Palliative care is a service with a specialized approach that focuses on providing relief from pain and other distressing symptoms, while also addressing the emotional, social, and spiritual needs of patients and their families. Unlike hospice care, which is primarily provided during the end stages of life, palliative care can be introduced at any stage of a serious illness, alongside curative treatments with the goal of enhancing overall well-being.
- Patients who have been diagnosed with a chronic illness and seek to continue life-prolonging therapies and/or curative aggressive treatments
- Experience significant symptom management challenges
- Require assistance with complex decision-making related to their chronic illness and accessing community resources
- Advanced care planning
- Assistance in navigating treatment options and resources
- Telemedicine consultations
- Home Health services
- Infusion Pharmacy services
- Outpatient Physician consultations
- Mobile Specialty Providers (serving homebound patients)
- Assistance in arranging Medical Equipment and Medical Supplies based on payer source
- Management and reconciliation of medications
- Effectively manage pain and symptoms associated with chronic illness, enhancing our patients’ overall quality of life
- We come to you, delivering care in various settings, including patients’ homes, assisted living, and long-term care facilities
End of Life Care
If you feel you or a loved one may benefit from our End of Life Care, please contact us Today.
End of life care, or Hospice care is a service with a compassionate approach that focuses on providing comfort, support, and dignity to patients in their end-of-life journey.
Patients with a limited life expectancy who are no longer receiving curative treatments.
- Support and training for family and caregivers
- Continuous Care and General Inpatient Care to manage out of control symptoms
- Respite Care for caregiver relief
- Enhanced family support + bereavement care
- By focusing on pain management and symptom control, hospice care improves patients’ comfort and reduces distressing symptoms, such as pain, nausea, shortness of breath, and fatigue
- Through the use of medications, therapies, and alternative treatments, hospice teams strive to optimize the patient’s physical well-being, thus significantly enhancing their overall quality of life
Why choose Wings of Hope Medical Services?
Availability of Behavioral
Health Provider
No Automated Phone
System to Navigate
Electronic Prescriptions
Sent to Pharmacy
Mobile Diagnostic Imaging
Mobile Phlebotomy and
Lab-testing
Coordination of Home
HealthCare
Coordination of DME
and Medical Supplies
(depending on payer source)
Access to Extensive
Network of Specialists
(including mobile)
Same Day
Response
Monthly Calls
Between Appointments
Individualized
Care Plans
